MACON, Ga. — Some Verizon customers are reporting outages and disruptions to service Monday morning, including here in Georgia.
Right now, Verizon has not said much about what is causing the outage.
"We are aware of an issue impacting service for some customers," Verizon said on X, formerly known as Twitter. "Our engineers are engaged and we are working quickly to identify and solve the issue."
The outage has put many cellular users in SOS mode, which is the mode phones go into when they can't connect to a wireless network. The issues have hit areas across the United States.
Here's a look at what Verizon's website says about outages in the metropolitan areas of Georgia as of noon Monday.
Central Georgia:
In Macon, Warner Robins and Dublin, Verizon says that there are still some lingering impacts to service due to Hurricane Helene. They say this is related to power outages and "extensive fiber damage" caused during the storm.
"Verizon is committed to keeping our customers connected and our crews will be out working until connectivity is fully restored," the company said.
Atlanta:
There is a known outage in Atlanta affecting data, voice, text and wireless home internet services.
According to their website, the outage started just before 8:30 a.m. Monday morning.
Based on their own anticipated end time, they expect the issues to remain until just before 8:30 p.m. Monday evening
Columbus:
Verizon says there may be a potential network disruption in the Columbus area. Just before 2 p.m., the Verizon site says they are "aware of an issue impacting service for some customers."
The site says that it is mainly impacting wireless service and not data, voice, text or home internet as Atlanta reported.
They say they're "working quickly to identify and solve the issue." However, they don't offer a timetable for the issue being resolved.
Valdosta:
There is a known outage in Valdosta, which dates back to the early hours Sept. 27.
That is around when Helene hit the Valdosta area.
They say data, voice, text and wireless home internet services are limited.
The good news, however, is that Verizon reports that service should be restored at around 2 p.m. Monday.
However, just before 2 p.m., Verizon reported that they were dealing with the same issues reported in Columbus, impacting customers' wireless services.
Savannah:
According to Verizon's website, Savannah is still facing lingering impacts from Hurricane Helene, as is the case in Macon.
Albany:
Verizon is also reporting impacts to wireless service in Albany just before 2 p.m. The message is the same as the issue for Columbus.
As is the case in Columbus, they say they're working to resolve the issue but don't say when they think service will be restored.
Augusta:
Augusta is also still dealing with some network restoration issues stemming from Hurricane Helene, Verizon's website reports.
