MACON, Ga. — Slow mail or no mail, the postal service is still causing headaches across the Peach State.
Data from the Postal Regulatory Commission says Georgia has the nation's worst mail service. The new numbers show Georgia was ranked dead last for on-time delivery of two-day first-class mail.
The federal report scored Georgia's postal service 63.7% for on-time performance in Q2 of the 2024 fiscal year, while the national average was 87%.
Artice Rozier says she's been missing bills from Georgia Power, food stamp notices and car notes. Even bills saying her light and water would be cut off. She says the post office delivered a whole stack of her mail dating back to May, a day before we spoke to her.
"I immediately thought, 'What is going on here? Why is this so much of my mail?'" Rozier said.
The target performance goal is 93%, according to the Postal Regulatory Commission. In Georgia, for a first-class two-day letter mail delivery, it's arriving in almost three days.
Rozier said she went to the post office to see why she hadn't received her mail. She hoped to meet with the supervisor, only to get there and be turned back.
"I've been told, 'She's not here, she's not coming in today,'" Rozier said.
In May, Senator Jon Ossoff visited the new U.S. Postal Mail Center in Palmetto, Georgia. He says higher-ups are to blame.
"This is not on postal workers," Ossoff said. "Postal workers have tough jobs. This is a question of management."
Rozier disagrees and says the postal workers need to pay attention to where they're delivering mail.
"They said because we don't have access to your gate. Where's the gate? There's the mailbox. Packages? We left them in the mailbox. You left a box as big as this thing [car floor mat] right there in the mailbox? I'd like to see it," Rozier said.
She says she has seen the mail carrier, talking on the phone and putting her mail in the wrong boxes. She says she has had her mail misplaced and opened as a result. She says someone used her social security number and bought items in her name. She says she's even missed important letters.
"I had an interview with Social Security. I never heard anything and this thing has an appeal letter. I had six days to appeal to this letter. You know it's been three months," Rozier said.
We reached out to the U.S. Postal Service and the Postal Regulatory Commission and they have not responded to our request for comment.
Rozier hopes the postal service will make her and other's mail a priority like it's supposed to.