MACON, Ga. — Macon-Bibb County is still working to get things back to normal after a potential cyberattack took many county services offline, according to a press release from the county.
On Wednesday, Macon-Bibb County announced email services have been restored, but there is no official timeline for when the rest of the county's digital operations come back online. On Tuesday, the county got phone lines back up and running.
Despite email and phone lines returning, they note that county's network is still down, but they say the county IT Department "is steadily restoring internet and web access to more public facing sites and to services needed to operate," the press release said.
Macon-Bibb County says no services that rely on the county website are operational, which includes online court payments, park reservations, vehicle tag and title registration along with other services.
The courts are able to take money orders in person, but the court system asks people to call ahead to make sure they have the correct total for their money order, the county said in the press release.
SeeClickFix is down, but the county recommends you call customer service at 478-751-7400 to request any county services.
The updates come as Macon-Bibb County enters the fifth day of services being disrupted. The county took services offline after noticing unusual activity on the county's servers Saturday morning, the county says.
County spokesperson Chris Floore says county employees will get paid Friday whether or not the county's systems are up and running. Their first priority was making sure 911 was secure, and their second priority was payroll, Floore said.
At this time, he says they have not been contacted by anybody demanding ransom.
Floore says the county is working with FBI and Homeland Security for guidance as they try to get services up and running.