General Motors has been under pressure since February of this year after nearly 26 million vehicles were recalled.
According to their website, GM has repaired a little more than 406,000 vehicles as of July 7, 2014, but with millions to go, customers are left driving their recalled cars.
The GM site offers a 3 point check plan for recalled users, recommending vehicle owners to; remove everything but your key from your key ring, when you park your car make sure it's actually in park, and communicate with your local dealership about your replacement parts.
Samantha Maddox drives a 2007 Pontiac G5, a vehicle covered by one of the 54 recalls that GM is working on right now. Maddox's car had a problem with its ignition switch.
GM says the engine may turn off while you're driving, if the switch is bumped out of place. This ignition switch problem has been linked to 13 deaths and 54 accidents nationwide.
Maddox received a letter from GM in mid-April explaining the recall, but she says the letter said to wait for someone to contact her about the replacement. However, after about three weeks without a phone call she took matters into her own hands.
She says, "I called the dealer, and I'm glad that I did because when I done so they told me they would order the part right then, so if I didn't call, under my impression, I don't think if I wouldn't have called that my part would have never got ordered."
But depending on your eligibility, you might have another option while you wait.
Bruce Mitchum is the service manager at Hutchinson Auto Mall in Macon and says, "If you have a car that's under the General Motors recall, and you feel that it is unsafe to drive... GM will place you in a rental car."
Mitchum says he's put around 20 people in rentals over the past two months, but he says that should decrease since the replacements are not taking as long as before.
He says, "It was taking around 30 days to receive the parts to repair it, now the suppliers are producing them and everything and we are getting them done in a day or two at the most."
Maddox did receive her replacement part on June 16, 2014 and was given a rental car for a day while it was repaired. She says while it was nerve racking driving so long in a recalled car, she never feared for her life. However, she says having a rental all that time would've helped, saying "It would've made me at ease a lot more those months I had to drive knowing there was a recall on my car and that I could wreck at any given time."
Her car and its ignition switch are fixed now, and Maddox says she's feeling safer, and more secure.
For more information on the GM recalls you can visit
Or call 1-800-222-1020 for information on a recall rental
